Frequently Asked Questions
Everything you need to know about your Sculpted experience.
What are your shipping options and delivery times?
We offer standard and express shipping worldwide. Domestic orders typically arrive within 2-3 business days, while international shipping can take 5-10 business days depending on your location.
How can I return an item if I am not satisfied?
We offer a 30-day return policy for unopened and unused products. Simply contact our customer service team to initiate a return and receive your prepaid shipping label.
Are Sculpted By Aimee products cruelty-free?
Yes, we are proud to be a 100% cruelty-free brand. We do not test our finished products or ingredients on animals, nor do we permit third-party testing.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order once it has been placed?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.
Do you offer professional makeup artist discounts?
Yes, we have a dedicated Pro Program for certified makeup artists. You can apply through our website by submitting your credentials to receive exclusive discounts and benefits.